Learner-first data
We use account and learning records to provide courses, progress, certificates, and support.
Privacy and trust
Privacy Policy for learners, instructors, and partners in Bangladesh
ByteCraft Studio is an education technology business. This policy explains how we collect, use, protect, and share information when people use our courses, events, certificates, payments, and support services.
Payment care
Payment details are used for enrollment confirmation, receipts, refunds, and fraud prevention.
Operational security
We apply practical safeguards for accounts, course content, transaction logs, and admin access.
Bangladesh context
Our processes support local learners, local payments, and education service communication.
01
Privacy Policy
This Privacy Policy describes how ByteCraftStudio ("we", "us", or "our") collects, uses, and shares information about you when you use our platform. By using our services, you agree to the collection and use of information as described in this policy.
02
Information We Collect
We collect information you provide directly to us when you create an account, enroll in courses, make payments, or contact us for support.
- Personal Information: Name, email address, phone number, and billing details.
- Usage Data: Pages visited, courses accessed, time spent on the platform.
- Device Information: Browser type, IP address, operating system.
- Payment Information: Transaction IDs and payment method details (we do not store full card numbers).
03
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, send notifications, and comply with legal obligations.
- To create and manage your account and enrollments.
- To process payments and send payment confirmations.
- To send course updates, announcements, and promotional emails (you may opt out at any time).
- To analyse usage patterns and improve platform features.
- To respond to your enquiries and provide customer support.
04
Information Sharing
We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our platform, processing payments, or delivering emails — under strict confidentiality agreements.
05
Data Security
We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, or disclosure. All sensitive data is transmitted over HTTPS and stored securely in our database.
06
Cookies and Tracking Technologies
We use cookies and similar technologies to remember your session, understand how you use our platform, and provide a personalised experience. You may disable cookies through your browser settings, though some features may not function correctly without them.
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Changes to This Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by email or by posting a notice on our platform. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
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Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at hello@educeet.com.
Policy updates
As our courses, payment methods, and learner services evolve, we may update this page. The latest version published here applies to your continued use of ByteCraft Studio services.